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Rob Anderson
1 month ago
Slow, and questionable drinks. Don't make a large order here if you're in a hurry…or just at all.
Peter Theado
1 month ago
No Restrooms
Kristaps Kalniņš
1 month ago
Slow
Carlos Eligio
1 month ago
Lenin
1 month ago
Worst service ever. Especially the person who prepares the coffee.
Vlad 44
2 months ago
Moongrove
2 months ago
nino kharbedia
2 months ago
Said Abdou
3 months ago
Skipped based on what was ordered!!!!!!!
Tee Dee Elle
3 months ago
Ordered a Tall Iced Brown Sugar Oatmilk Shaken Espresso and it was completely watered down with way too much ice. For the smallest size 12oz $7 drink, I expect better quality. Most importantly I expect the Starbucks Brand to remain consistent . At the very least, make it right for the customer. Very disappointing. Check out how much ice is left after I’ve sipped for 30 minutes.
omid moazzami
5 months ago
A cozy and clean café with excellent coffee and a welcoming atmosphere. The staff were friendly and professional, and the service was great. It's a perfect place to relax, meet friends, or get some work done. I would definitely visit again
Iain Brew
5 months ago
Ordered two drinks to go, wanted to pay cash. Took a while to get served, several people in front were also confused as to if they could order, was their drink ready or not etc. I admittedly took some time to get my cash/coins organised to pay (not familiar with the currency here) and one of the staff behind the counter (red hair/beard) came up and kept making remarks about the situation to his colleague. Regret continuing with my purchase now, won’t be back to this location during the rest of my stay here.
Maria Cruz
5 months ago
The young woman at this Indo store had her back to the counter and was on her phone; I had to call out to her twice—she wasn't even paying attention to the fact that she was at work providing a service. She didn't even ask for my name and had a terrible attitude; she prepared the drink horribly—it was awful. I would never come back to this store. I love Starbucks, but this kind of behavior damages a business's reputation. She didn't even give me a receipt; I had to ask where my coffee was, and she just pointed with an angry look on her face. She didn't bother putting my name on the cup or anything so I’d know when it was ready. It’s awful—such terrible service. 14 jun 3.20 Pm
Đăng Quang – PSA
6 months ago
My recent experience at the Starbucks on Broadway, located right near the intersection with Cortlandt Street, was incredibly disappointing. For a coffee shop sitting in such a prime, bustling location in Manhattan, the level of service and overall quality fell drastically short of expectations.
The most frustrating aspect of the visit was the staff. There seemed to be an excessive number of employees behind the counter, yet almost all of them were standing around chatting and gossiping with one another rather than focusing on customers. When I finally approached to ask a simple question, the response I received was completely indifferent, lethargic, and bordering on irresponsible. It was clear that the staff had absolutely no enthusiasm for their jobs or respect for the customers' time.
To make matters worse, the drinks were mediocre at best. My coffee tasted watered down and lacked the rich, consistent flavor that Starbucks usually guarantees. Between the careless, unhelpful attitude of the staff and the underwhelming beverage quality, there is absolutely no reason to return here. With so many great coffee options in the area, I highly recommend skipping this specific location.
The tables and chairs were quite dirty and had not been cleaned in a timely manner.
Ankil Shah
2 years ago
I visited the Starbucks at 165 Broadway (One Liberty Plaza) during my trip to NYC. The location is super convenient, especially if you’re exploring the Financial District or visiting the 9/11 Memorial.
The staff was friendly and efficient, ensuring my order was prepared quickly. The coffee tasted fresh, and the service was prompt.
The seating area was clean, though it was a bit limited, which is understandable given the busy location. It’s more of a grab-and-go spot, but there are a few seats if you need to rest for a moment.
Overall, it’s a reliable Starbucks with good service and quality coffee. Perfect for a quick stop while exploring the city.
Ken
2 years ago
The staff were friendly and service was extremely fast. The store environment was clean and well maintained. Had no issue with the food or drinks. Seating was adequate and not too busy. There was a self service area with milk and napkins for patrons along with a shelf selling reusable cups.
introduces them to potential site visitors. It might say something like this:
Hi there! I’m a bike messenger by day, aspiring actor by night, and this is my website. I live in Los Angeles, have a great dog named Jack, and I like piña coladas. (And gettin’ caught in the rain.)
…or something like this:
Good
Based on 172 reviews
3 months ago
Ordered a Tall Iced Brown Sugar Oatmilk Shaken Espresso and it was completely watered down with way too much ice. For the smallest size 12oz $7 drink, I expect better quality. Most importantly I expect the Starbucks Brand to remain consistent . At the very least, make it right for the customer. Very disappointing. Check out how much ice is left after I’ve sipped for 30 minutes.
5 months ago
A cozy and clean café with excellent coffee and a welcoming atmosphere. The staff were friendly and professional, and the service was great. It's a perfect place to relax, meet friends, or get some work done. I would definitely visit again
5 months ago
Ordered two drinks to go, wanted to pay cash. Took a while to get served, several people in front were also confused as to if they could order, was their drink ready or not etc. I admittedly took some time to get my cash/coins organised to pay (not familiar with the currency here) and one of the staff behind the counter (red hair/beard) came up and kept making remarks about the situation to his colleague. Regret continuing with my purchase now, won’t be back to this location during the rest of my stay here.
5 months ago
The young woman at this Indo store had her back to the counter and was on her phone; I had to call out to her twice—she wasn't even paying attention to the fact that she was at work providing a service. She didn't even ask for my name and had a terrible attitude; she prepared the drink horribly—it was awful. I would never come back to this store. I love Starbucks, but this kind of behavior damages a business's reputation. She didn't even give me a receipt; I had to ask where my coffee was, and she just pointed with an angry look on her face. She didn't bother putting my name on the cup or anything so I’d know when it was ready. It’s awful—such terrible service. 14 jun 3.20 Pm
6 months ago
My recent experience at the Starbucks on Broadway, located right near the intersection with Cortlandt Street, was incredibly disappointing. For a coffee shop sitting in such a prime, bustling location in Manhattan, the level of service and overall quality fell drastically short of expectations.
The most frustrating aspect of the visit was the staff. There seemed to be an excessive number of employees behind the counter, yet almost all of them were standing around chatting and gossiping with one another rather than focusing on customers. When I finally approached to ask a simple question, the response I received was completely indifferent, lethargic, and bordering on irresponsible. It was clear that the staff had absolutely no enthusiasm for their jobs or respect for the customers' time.
To make matters worse, the drinks were mediocre at best. My coffee tasted watered down and lacked the rich, consistent flavor that Starbucks usually guarantees. Between the careless, unhelpful attitude of the staff and the underwhelming beverage quality, there is absolutely no reason to return here. With so many great coffee options in the area, I highly recommend skipping this specific location.
The tables and chairs were quite dirty and had not been cleaned in a timely manner.
2 years ago
I visited the Starbucks at 165 Broadway (One Liberty Plaza) during my trip to NYC. The location is super convenient, especially if you’re exploring the Financial District or visiting the 9/11 Memorial.
The staff was friendly and efficient, ensuring my order was prepared quickly. The coffee tasted fresh, and the service was prompt.
The seating area was clean, though it was a bit limited, which is understandable given the busy location. It’s more of a grab-and-go spot, but there are a few seats if you need to rest for a moment.
Overall, it’s a reliable Starbucks with good service and quality coffee. Perfect for a quick stop while exploring the city.
2 years ago
The staff were friendly and service was extremely fast. The store environment was clean and well maintained. Had no issue with the food or drinks. Seating was adequate and not too busy. There was a self service area with milk and napkins for patrons along with a shelf selling reusable cups.
The XYZ Doohickey Company was founded in 1971, and has been providing quality doohickeys to the public ever since. Located in Gotham City, XYZ employs over 2,000 people and does all kinds of awesome things for the Gotham community.
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